So far, we have found a total of 12 possible solutions to fix DVD drive not working on Lenovo, Dell, HP, Toshiba satellite, and other laptops or desktop computers. After the upgrade it no longer works." - from Microsoft Community Prior to upgrading, her DVD/CD reader/writer worked fine. "My wife upgraded her computer to Windows 10 from Windows 7. The issue that CD or DVD drive becomes unable to be recognized usually occurs after you upgrade your operating sytem (such as after Windows 10 upgrade), after you install or uninstall CD or DVD recording programs, or after you uninstall Microsoft Digital Image. (Code 41)Īs you can see, each error message explains why the CD or DVD drive is not showing up in File Explorer.
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. 
Windows cannot load the device driver for this hardware. An alternate driver may be providing this functionality. A driver (service) for this device has been disabled. The device is not working properly because Windows cannot load the drivers required for this device. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. In this case, if we right click on the drive and choose Properties, we may see one of the following error messages in the Device status area. When we open the Device Manager, we might see a yellow exclamation mark on the DVD drive. We can't see the DVD drive in File Explorer (called Windows Explorer in Windows 7 and earlier versions of Windows). Sometimes when we happily insert a DVD into the CD DVD drive in preparation for our movie tour, something bad might happen - the CD DVD drive isn't working. 
How to Fix CD DVD Drive Not Working in Windows 11/10/8/7
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